Polices & FAQs

Polices

Terms & Polices of Hotel

Check-in and Check-out Times

  • Check-in: From 3:00 PM to 12:00 AM
  • Check-out: Until 11:00 AM

    If you require early check-in or late check-out, please make a special request when booking. While we strive to accommodate requests, they are subject to availability and cannot be guaranteed.

Pets

  • Pets are not allowed at City Inn Express Hotel.

Wi-Fi

  • Free Wi-Fi is available in some rooms.

Smoking Policy

  • Smoking is strictly prohibited in all indoor areas.

Breakfast

  • A continental breakfast is available on additional charges. 

Payment and Cancellation

  • Payment policies vary depending on the type of rate you select during booking. Some rates may require full payment upfront, while others may allow payment upon arrival. Please review the specific terms when booking your room.
  • Cancellation options depend on the room rate and booking terms. Flexible rates may allow free cancellation up to a specified time before check-in, while non-refundable rates do not permit changes or refunds. Make sure to check the cancellation policy carefully before confirming your reservation.

FAQs

Frequently Asked Questions

1. How far is City Inn Express Hotel from the center of London?
  • The hotel is approximately 6 km from the center of London. Please note that all distances are measured in straight lines; actual travel distances may vary.
  • We offer the following room types:
    • Family
    • Single
    • Double
    • Triple
    • Twin
    • Suite
  • The hotel offers a relaxing TV lounge and nearby attractions such as Hackney Empire Theatre and London Fields. Please note that additional charges may apply for certain activities or services.
  • Unfortunately, the hotel does not have a spa or swimming pool.
  • Room service is not available at the property.
  • There is no restaurant on-site. However, a continental breakfast is available in the dining room for an additional charge.
  • The hotel does not offer an airport shuttle service.
  • Pets are not allowed at City Inn Express Hotel.
  • Room rates vary depending on your selected dates and hotel policies. Please enter your travel dates to view current prices.
  • Wi-Fi is available in some rooms and is free of charge.